Terms of service

Aura Clothing — Terms & Conditions

  1. Introduction
  • These Terms & Conditions (“Terms”) govern your use of Aura Clothing’s website and purchase of products from aura-clothing[.com] (“we”, “us”, “our”). By accessing our site or ordering from us you agree to these Terms.
  1. Definitions
  • “Customer”, “you”, “your”: any person who browses, purchases, or uses our services.
  • “Products”: clothing, accessories, and related items sold by Aura Clothing.
  1. Orders & Acceptance
  • Orders are offers to purchase. We reserve the right to accept or decline any order for any reason (including stock availability or suspected fraud).
  • Order confirmation does not equal acceptance; acceptance is confirmed when the item ships.
  1. Pricing & Payment
  • Prices are as displayed and include/exclude taxes as specified at checkout.
  • We accept [list payment methods]. Payment is required at the time of purchase.
  • We reserve the right to correct pricing errors and cancel orders with notification and refund if a price is incorrect.
  1. Shipping & Delivery
  • Shipping methods, costs, and estimated delivery times are shown at checkout.
  • Delivery dates are estimates. We are not liable for delays caused by carriers, customs, or force majeure.
  • Title and risk pass to you according to the shipping terms displayed at purchase (e.g., FOB, DDP).
  1. Returns, Exchanges & Refunds
  • Returns accepted within [X] days of delivery if items are unworn, unwashed, and with original tags and packaging.
  • Custom or final-sale items [are / are not] eligible for return.
  • To initiate a return, contact [email/contact]. Refunds processed to the original payment method within [X] days after receipt and inspection.
  1. Cancellations
  • You may cancel an order prior to shipment. Once shipped, standard return process applies.
  1. Warranty & Defects
  • We warrant products are free from manufacturing defects at time of delivery. This warranty does not cover normal wear, misuse, or damage from improper care.
  • Contact customer service for defective items; we may request photos or return of the item.
  1. Intellectual Property
  • All content on the site—logos, designs, images, text—is owned by or licensed to Aura Clothing. You may not reproduce, distribute, or create derivative works without express permission.
  1. User Conduct
  • You agree not to misuse the site, submit false information, infringe others’ rights, or engage in unlawful activity.
  1. Limitation of Liability
  • To the maximum extent permitted by law, our liability for any claim related to products or the site is limited to the purchase price paid for the relevant product. We are not liable for indirect, incidental, or consequential damages.
  1. Indemnification
  • You agree to indemnify and hold us harmless from claims, losses, liabilities, and expenses arising from your breach of these Terms or misuse of the site.
  1. Privacy
  • Our Privacy Policy explains how we collect, use, and protect personal data. By using our site you consent to those practices.
  1. Third-Party Links & Services
  • We may link to third-party sites or use third-party services. We are not responsible for their content or practices.
  1. Changes to Terms
  • We may update these Terms. Changes will be posted on the site with an updated “last updated” date. Continued use constitutes acceptance of changes.
  1. Governing Law & Dispute Resolution
  • These Terms are governed by the laws of [State/Country]. Disputes will be resolved in the courts of [jurisdiction], unless otherwise agreed in writing.
  1. Severability
  • If a provision is held invalid, the remainder of the Terms remain in effect.
  1. Contact
  • For questions: Aura Clothing at matt.business.uk@outlook.com or feel free to get in touch on 07596352692 phone: [phone].

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